Avon is a well-known cosmetics company that is an example of network marketing. Avon services and products are used by tens of thousands of girls and women around the world. In almost every catalog, the company's customers can find special offers, product samples and discounts.
However, when buying products, there are situations when it is necessary to cancel the order in Avon. How to do it and is it possible? Let's try to figure it out.
Deleting an order before processing
How to cancel an order in "Avon"? First of all, it is worth clarifying whether it has already been processed. If not, the customer gets the option to cancel the purchase. To do this, you need to contact the company's employees on a special line for Avon representatives. The operator will ask you to name the order codes, which he will delete. The order will be cancelled.
Deleting an order after processing
Can I cancel a sent order in Avon and how to do it? If the order has already passed the processing stage and has been sent, then, unfortunately, it is not possible to cancel it.seems possible. It is worth remembering at the design stage.
What to do in this case? It is necessary to receive an order, and then, without opening or breaking the seals from cosmetics and other products, issue a return of products. In the box with the order, customers will definitely find a return form.
Terms and principles of return
There are several reasons why a customer may have given up returning an item. Namely:
- receiving defective products;
- regrading (when you ordered one thing and received something completely different);
- non-investment (when the product was ordered, it is on the form, but actually absent);
- personal disclaimer (product unopened and unused);
- allergy caused by cosmetics and skincare brand Avon.
It is important to remember that Avon will accept returns if returned no later than 90 days from the date on the attached document.
It is also worth noting that there are a number of items that cannot be returned. Namely, all printed products, including catalogs. It is also not possible to return goods from the Together Against Breast Cancer charity program. Items from the Sale Brochure and Special Online Offer are also not available for returns.
When placing an order, think more than once whether you really need the goods that are in the basket. In addition, do not forget that if you want to cancel a purchase, you must do so as soon as possible.faster, before the company can complete the clearance process.
