Asos is an online store known throughout the world. It presents several hundred different brands of clothing, shoes and accessories. The main office of the company is located in England. For the most part, the site features youth clothing: colorful bright T-shirts, sequined tops, platform sneakers and a bunch of trendy accessories. The company focuses on people from 20 to 40 years old, not without reason even the average age of employees of this store does not exceed 30 years.
What kind of store - Asos
In addition to the various brands that are presented in a wide variety on Asos, here you can also find the brand of the store itself. Asos presents models for adults, children's clothes are not found in it. Also, those who prefer a business style in clothes will be a little disappointed. There are quite a few formal style clothes in this online store, but there are so many so-called casual clothes that will be enough for tens of thousands of fashionistas around the globe. Also on the site there is a section dedicated to decorative and care cosmetics, which you can choose and order. As a rule, these are proven and well-known brands with a worldwide reputation.
Asos not only presents models onslender girls and men, but also great attention is paid to the things of the so-called plus size. Asos fashion designers each season present a collection dedicated to people wearing sizes 52 and up. Interestingly, Asos has a special collection for large tall people, which is called Asos tall.
Which brands are represented
Asos has more than nine hundred different brands, including Lux class brands, as well as democratic brands. The big names known to all fashionistas of the world and desired by every girl include Levi's, Chanel, Versace, Calvin Klein and many others, and less expensive, but no less promoted, include Nike, Adidas, Oasis, Diesel and several hundred more brands..
Site Sections
Asos has a very simple interface that allows you to easily find the necessary things even for the most inexperienced user. The main menu has several sections that allow you to immediately search only in a certain category of things, as well as get acquainted with important information. This is:
- WOMEN - women's clothing;
- MEN - men's things;
- MARKETPLACE - a kind of fair where young designers can present their models;
- FASHION FINDER - various combinations and collages of products that are presented in this online store;
- BLOGS - information about the promotions of the store, here are links to the official pages of Asos on social networks Twitter and Facebook.
- An additional menu will also be given, which contains detailed navigation by product groups and a link to the "Outlet" section.
How to register on the site
To register on Asos, you need to find the registration form in the upper right corner. It contains two sections: for already registered users, where you just need to enter your data, as well as for registration for new users. Registration is required in order to be able to send goods by mail.
How to place an order at Asos
In order to place an order in this online store, you need to go to the desired section: women's or men's, then specify what exactly you want to find and select the appropriate column, for example glasses or a jumper.
You can also go the other way and initially select the brand you are interested in in the search. All models of this brand presented in the Asos online store will reach this request.
The basket with all selected items is located in the upper right corner, and you can always go into it to adjust the shopping list. The icon for choosing the currency in which the order will be placed is also located here.
Site currency
As soon as you select your country on the site, things are automatically displayed with prices in the currency of the selected country. If there are several currencies in the country where you live, this will be displayed in the basket and personal account. In order to change currency while browsing the site in the application onphone with the iOS operating system, you need to click on the gear in the upper right corner of the screen and select the currency of interest. When working with Android, the settings panel will be located on the left side of the screen, in which there will be a "Currency" section.
In the Asos reviews, you can find interesting advice given by already experienced users: when ordering, it is better to choose GBR pounds as the order currency, because Asos converts the order in dollars at an unfavorable rate. To compare prices in two or more currencies, open the French and Russian versions of the site at the same time.
How to pay for the order
A very simple interface of the store application will allow you to pay for your order with any of the main payment systems: almost all types of bank cards work, payment via Paypal is also possible, however, you will need to change the currency - rubles are not accepted. Unfortunately, it is not possible to pay for purchases through Qiwi and Webmoney online wallets.
It's convenient that you can specify different addresses for shipping and billing, that is, specify the address from which the order was made, but specify a different address as the final one so that the package arrives at it. This is done in order to be able to place orders as a gift to relatives or any other people you know.
How to choose the size
In order to choose the right thing by size in "Asos", you need:
- View the change grid that comes with every item on the site and findwhat size of this piece of clothing fits your parameters.
- Look at the labels of your clothes, what size they are. As a rule, several sizes are printed on clothes, corresponding to different countries. It is advisable that the item you specify the size of is similar to the one you want to purchase, for example, if you want to buy a top that will fit your figure nicely, see if there is a similar top among your items.
- Be sure to watch the video in which the model poses in this outfit. This will help to more adequately assess all the pros and cons of things, as well as determine the size. In addition, it often happens that the site indicates the height and size of the model demonstrating clothes.
- Remember that Asos clothing never runs small or oversized, which many brands sin.
How to return goods to Asos
Despite the fact that this store has been tested by millions of fashionistas and many years of good work, unforeseen circumstances happen: the thing came with a marriage, put the wrong size, the actual appearance of the garment is different from what was in the picture, or after trying on you realized that the thing does not sit on you absolutely. In this case, you can return the product to Asos. For the company, it doesn’t matter if the thing came in a poor quality or you just didn’t like it, they will change it without any problems. If the item was defective, call the site's support service, the number can be found at the bottom of the store. Such measures will improve the Asos service and, perhaps, save you from such troubles innext time.
"ASOS" was one of the first to introduce the ability to return goods for free. This policy has allowed the company to retain many of its customers. True, not all things can be returned, for example, underwear will not be accepted. It is also important to know that the clothes must be in their original form, that is, they must have all the tags and labels. The only thing that can be damaged is the original packaging in which the product was shipped.
Items must be returned to Asos no later than 28 days after receiving the package. Sending things back will be free of charge by the Boxberry postal company for all residents of Russia. If there are no such points of departure in your city, then the shipment of goods will be paid.
To return an item, you must:
- Go to the store's website and issue a return in the section of the same name. Be sure to include the reason why you decided to return the item. After that, you have two weeks to bring the item to the return service.
- Fill out the return form that came with the package.
- Take things to the nearest Boxberry point to your home or any other postal service.
- Your e-mail will receive a tracking code for the goods, which will need to be printed and pasted on the parcel. You can ask the dispatch service to do this.
- Within 21 days the order will be processed and the funds spent will be returned to the account. You will be notified that the goods have been received by the company by e-mail. Money is returned 1-3 days after this letter.
Things can be packed at home, or directly at Boxberry or another organization. You will pay for these additional services out of your own pocket. You must have your passport with you as it will be scanned.
If you are sending an order by Russian Post, you must first consider whether the return of the money spent on shipping the goods is worth it. If the thing is quite expensive and you want your money back, then choose the option of sending in a small package, but with mandatory tracking all the way. In this case, the cost of the garment will be reimbursed guaranteed. Here is the Asos address to return purchases to: ASOS, Barlby Road, Selby, YO8 5BL, United Kingdom. Index: YO8 5BL.
When sending items with a defect, you will return not only the cost of the item, but also the price you paid for the delivery, and in some cases, the support service returns the funds and allows you to keep the goods. In order to confirm the marriage, take bright high-quality photos and send them to the site support service.
How to get Asos to be in Russian
Asos has a Russian version of its website. In order to use the services of Asos in Russian, you need to select the country of residence - Russia in the window that pops up when entering the site. As a rule, Asos itself correctly assumes the country of your residence. If such a window does not appear, the country can be changed in the settings. Another option is to drive the address asos.ru into the browser search bar. This method is quite convenient and is guaranteed to lead you toRussian-language page "Asos" with goods.
The appearance of the Russian version of the site allowed customers of the countries of the former USSR to use Russian sizes, choose the currency rubles, watch the video "How to order" in Russian, contact the Russian-language technical support service of the site, and also easily find answers to their questions in section of the most frequently asked questions to the store.
Asos coupons
In order to make purchases profitably, you can use Asos coupons. True, the store constantly updates them, so you need to find the ones that are valid at the time of ordering. There are special sites that host up-to-date information about Asos coupons. You can find promotional codes from 5% and discounts up to 70%. As a rule, they apply to a certain brand or type of product, such as jeans. In order to activate the coupon, you need to find the valid code on the store's website or on a third-party site, then enter it in a special field in the shopping cart. You can use only one code at the same time, so in some cases, in order to get the best discount on Asos, it is better to place several orders, even despite paid shipping.
Product delivery
At the moment, the site has a choice of the type of delivery of goods: standard and courier.
- Asos Standard Shipping: Items are shipped via regular mail and usually reach the recipient within 20 days. The cost of sending such an order is 200 rubles, and it is free forpurchases from two thousand rubles. After the order is processed, a track number will be sent to your e-mail, by which you can track your parcel.
- Asos courier delivery is very convenient if you want to receive your package as quickly as possible. Asos sends orders via the Ponyexpress delivery service. Delivery from Asos to Moscow will take from 3 to 7 days, the courier will bring the goods home. All the advantages in terms of the speed of receiving the parcel are overshadowed by the rather high cost of such a service - 1500 rubles. True, when ordering in the amount of 8,000 rubles or more, it will be possible to arrange delivery by courier absolutely free.
You can track the parcel until it is on the territory of Russia through the Wndirect website, after it has passed customs control, you can access any Russian services, for example, the Russian post website and its "Track the parcel" section.
When buying goods worth more than 1000 euros, you will need to issue a customs receipt. Its form can be found on the store's website, then it will have to be printed, filled out and photographed. Send the photo taken to the website of the SPSR service, which delivers expensive orders. Important information is the fact that SPSR express couriers deliver only during business hours on weekdays, so if you work, please indicate your business address.
What customers are saying about Asos
Reviews about Asos are mostly positive. Customers note a large selection of goods, a good pricing policy. Also pleases most buyers and the availability of discounts onAsos. Particular attention is always paid to the praise to the fashion designers of the clothing line of the store itself. In negative reviews about Asos, an unsuccessfully chosen thing usually appears, which looked completely different on the model than on the average person. Usually such comments do not find support on pages where there is a discussion of the pros and cons of this store. Customers say that you need to adequately evaluate your figure before buying and understand that a thing will not be able to sit on a girl with an average figure in the same way as on a model from the catwalk. I am glad that the choice of "Asos" is so large, and the sizes, styles, brands and patterns for the collections are so diverse that it will not be difficult to find a thing that suits you and adorns your figure.
Also, people who leave reviews about Asos note the attentive attitude of the technical support staff and the rather simple interface of the site. Anyone can figure it out, even the most unadvanced user.
Interesting facts about this store
- Asos' annual turnover is comparable to the annual budget of a small country.
- The name of the company means the first letters of the sentence As seen on screen, which translates as “As seen on the screen.”
- Despite the fact that Asos allows 28 days for the return of goods, numerous customer reviews of the store show that even with a serious delay, the company goes forward and returns the money.
- One of the most important aspects of the company's policy is the promotion of fashion as a lifestyle.
- In the first year of operationASOS was named "Best Trendsetter" by the Sunday times.
- Asos was the first to offer users online tracking of shipments and their onward journey.
- The minimum price of a thing on the site is about three hundred rubles, the maximum is more than 28 thousand.
Thus, the Asos clothing store has not in vain earned its popularity in the fashion industry: its employees always keep up with the times, monitor the constant and timely replenishment of collections, and are also responsible for excellent service.
